PRIVACY POLICY
Last update: February 21, 2026
At 1001Web™, we place great importance on protecting the personal information of our customers, users and visitors. In compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), we are committed to preserving the confidentiality of personal information collected in the course of our activities.
The purpose of this Privacy Policy is to inform you about our practices regarding the collection, use, disclosure, retention and protection of your personal information. By providing us with your personal information, you agree to the terms of this policy and authorize us to process your information in accordance with it.
- CONSENT
1.1 Commitment to privacy
We are committed to protecting the privacy of our users. We collect and use personal information only with the explicit consent of the individuals concerned and in compliance with applicable laws.
1.2 Acceptance of the terms of our policy
By accessing our website https://1001web.ca/ or providing us with personal information, you agree to the terms of this Privacy Policy. This includes your consent to the collection and use of your personal information in accordance with this policy.
1.3 Right to withdraw consent
You have the right to withdraw your consent at any time. However, such withdrawal may be subject to certain legal or contractual restrictions. We will inform you of the possible consequences of such withdrawal, such as the impossibility of providing certain services or processing certain requests.
You may withdraw your consent at any time by contacting us at contact@1001web.ca. Your decision to withdraw will be recorded in our files.
1.4 Exceptions to the need for consent
In certain exceptional circumstances, we may collect, use or disclose personal information without obtaining your prior consent. This may occur in situations where legal, medical or security imperatives make it impossible or impractical to obtain your consent.
- COLLECTION OF PERSONAL INFORMATION
2.1 Means of collection
We collect personal information through various means, including :
- Contact and registration forms on our website
- E-mails and communications with our customer service department
- Create a user account on our site
- Cookies and similar technologies on our website
2.2 Collection via third parties
We may also collect information via third parties such as :
- Web analysis services: to understand how our site is used
- Customer support services: responding to your requests
2.3 Data minimization
We undertake to collect only the data strictly necessary to achieve the defined objectives, in accordance with the principle of data minimization.
- TYPES OF PERSONAL INFORMATION COLLECTED
3.1 Categories of information collected
We collect various types of data, depending on the services used:
- Personal details: first and last name, e-mail address
- Technical information: IP address, cookie data, browser type, device used, pages visited
- Geolocation data: approximate location based on IP address
3.2 Privacy of minors
We do not knowingly collect personal information from persons under the age of 14 without the verifiable consent of a parent or legal guardian. If we discover that we have collected personal information from a minor without proper consent, we will immediately delete such information from our files.
- USE OF PERSONAL INFORMATION
4.1 Purposes of use
We use your personal information for the following purposes:
- Responding to your requests and communications
- Provide, operate and improve our services
- Ensuring the security of our site and preventing fraud
- Analyze the use of our site to improve it
- Comply with our legal and regulatory obligations
4.2 Control and limitation options
We offer various options to allow you to control your personal information:
- Communication choices: you can choose whether or not to receive our marketing communications.
- Account settings: modify your personal information in your customer area
- Cookie management: our site allows you to manage your cookie preferences
4.3 Use of cookies and tracking technologies
We use tracking technologies such as cookies, web beacons and scripts to optimize and analyze our website. You can set your browser to refuse cookies or to notify you when cookies are being sent.
Types of cookies used :
- Essential cookies: necessary for site operation and fraud prevention
- Performance cookies: to analyze site usage and improve our services
- Function indicators: to memorize your preferences (language, region, etc.)
- SHARING AND DISCLOSURE OF PERSONAL INFORMATION
5.1 Sharing with third parties
The personal information collected is accessible to specific categories of our staff and to certain partners in order to provide our services efficiently:
- Analytics services: Google Analytics, Google Tag Manager – to understand how our site is used and improve the user experience
- Customer support services: Tawk.to – answering your support requests
- Security services: Google reCAPTCHA – to protect our site against unauthorized access and spam
- Content services: Google Maps, Google Fonts – for displaying media and embedded content
These third parties are contractually bound to protect your personal information and to use it only for the purposes for which it was communicated.
5.2 Transfer in the event of a business transaction
In the event of a merger, acquisition or sale of assets of our organization, your personal information may be transferred to the acquirer or transferee of the assets. You will be informed of any change in ownership or use of your personal information.
- LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites. When you follow these links, you leave our website. Information exchanged at that time is no longer subject to our privacy policy. We encourage you to review the privacy policies of these third-party sites.
- SECURITY OF PERSONAL INFORMATION
7.1 Security measures
To ensure the security and confidentiality of personal information, we adopt rigorous security measures:
Technical measures :
- Encryption of sensitive data during transmission (SSL/TLS)
- Firewalls and intrusion detection systems
- Regular system and software updates
- Regular data backups
Organizational measures :
- Access to personal information restricted to authorized personnel only
- Staff training on data protection and confidentiality
- Internal data management policies and procedures
- Regular monitoring of our systems
7.2 Employee commitment
Every employee or collaborator with access to personal information undertakes to respect the confidentiality of this information. This commitment exists from the moment they start work and continues even after the employment relationship has ended.
7.3 Limits of security
Although we make every effort to protect your personal data, no method of transmission via the Internet or electronic storage is 100% secure. We therefore cannot guarantee absolute security.
- RETENTION AND DESTRUCTION OF PERSONAL INFORMATION
8.1 Retention period
We will only retain your personal information for as long as is necessary for the purposes set out in this policy. Retention periods vary depending on the type of data:
- Browsing data and cookies: generally 24 months maximum
- Contact data: retained as long as the commercial relationship is active
8.2 Destruction of data
When personal information is no longer required or when we no longer have a legal obligation to retain it, we will securely destroy it:
- Electronic deletion: electronically stored data are securely deleted
- Physical destruction: paper documents are securely shredded
- YOUR RIGHTS
9.1 Recognition of your rights
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights regarding your personal information:
- Right of access to your personal information
- Right to rectify inaccurate information
- Right to withdraw your consent
- Right to file a complaint with the Commissariat
9.2 Exercising your rights
To exercise these rights, please contact us using the details below. We will respond to your request within 30 days of receipt. A reasonable fee may be charged for manifestly excessive or repetitive requests.
9.3 Complaints
If you feel that your rights have not been respected, you may file a complaint with the Office of the Privacy Commissioner of Canada.
- MODIFICATIONS TO THE POLICY
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Changes will be posted on our website with the date of the last update.
We encourage you to consult this policy regularly to stay informed of any changes. In the event of substantial modification, we will inform you by e-mail or by a notice visible on the site.
- CONTACT
Any requests or questions regarding this privacy policy can be sent to the following address:
1001Web™
7760 Rue Jarry E, Anjou, QC, H1J 1Z5, CA
Email: contact@1001web.ca
Phone: 514-972-5102
Policy effective date: February 21, 2026
This Privacy Policy is governed by the laws of Canada.
